Bring your clients' phone, contact center, and CRM onto the customer record.
For companies that still run a phone system, a contact center, and a CRM as separate tools. The One Customer Platform replaces them. Every call, text, deal, and campaign lands on the customer record.
You already sit with that client. This is the account the whole company can run on, at one price.
100+ countries · Cloud, hybrid, or onsite · 1 to 1,000 seats
The signs are on the invoices and in the first five minutes of a call.
What you hear today
- Separate invoices for the phone system, the contact center, and the CRM.
- A CRM the team stopped updating after the deal closed.
- Agents asking the customer to repeat what they already told sales.
- Extra seats for a marketing tool that never sees the calls.
On Unbound
- One invoice for phone, contact center, CRM, and marketing.
- The call writes itself to the customer record, so the CRM stays current.
- The agent sees the last chat, the open ticket, and the account owner.
- Marketing runs on that same customer record.
Several contracts become the One Customer Platform.
From the day they switch, every call, text, meeting, and ticket is written to the customer record. The next person on the account already has them. There's no separate CRM to keep in sync.
Start on the phones and the queue. CRM and marketing are already in the account when the client is ready for them.
What you get as a partner.
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Partner terms are not on this page yet. Commission, deal registration, and the agreement go here once they are set. Nothing is filled in until then.
Tell us about the client.
Send the company, what they run today, and how you work with them. A person on our team reads it and replies to the email you give us.