Global scale. Your rules.
Kubernetes-native infrastructure deployed across seven regions on AWS and Google Cloud. Run entirely in our public cloud, entirely in your private data centers, or both — with full control over where every byte of data lives.
Built on Kubernetes from day one
Every component of Unbound runs as containerized workloads on Kubernetes — giving you the same deployment flexibility whether you're on our cloud or yours.
Instant scaling
Automatically scale from 10 to 10,000 concurrent agents. Kubernetes handles pod autoscaling so you never overprovision or run short.
Zero-downtime deploys
Rolling updates and canary deployments mean new features ship without interrupting a single call or chat session.
Portable anywhere
The same container images run on AWS, Azure, GCP, or your on-premise infrastructure. No vendor lock-in at the infrastructure layer.
Hover a region to highlight. Customers select operating regions and configure data residency per data type.
Your cloud, our cloud, or both
Choose the deployment model that fits your security, compliance, and operational requirements.
Public Cloud
Run entirely on Unbound's managed infrastructure. The fastest path to production with zero ops overhead.
- Fully managed by Unbound
- Automatic updates and patches
- Multi-region by default
- Included in standard pricing
Private Cloud
Deploy Unbound entirely within your own cloud accounts or on-premise data centers. Full control, full isolation.
- Runs in your AWS, Azure, or GCP
- On-premise / air-gapped support
- Your network, your firewalls
- Additional deployment fees apply
Hybrid
Split workloads between Unbound's cloud and your infrastructure based on data sensitivity, latency, or compliance needs.
- Mix public and private per workload
- Route sensitive data to private nodes
- Unified management plane
- Gradual migration path
You decide where data lives
Configure exactly where each type of data on your account is physically stored. Keep EU customer records in Frankfurt, US records in Ohio, and call recordings in the region closest to the caller — all from a single dashboard.
- Per-data-type region selection
- GDPR, CCPA, and PIPEDA compliant by default
- Audit logs showing data location at all times
- Automatic data routing based on caller geography
Engineered for uptime
Multi-region failover, self-healing pods, and redundant data paths ensure your contact center stays online — even when entire regions go down.
Voice quality, everywhere
Calls route through the region closest to the caller, with automatic failover to the next nearest region. Kubernetes service mesh ensures optimal path selection and jitter buffering.
Self-healing infrastructure
Kubernetes continuously monitors pod health, automatically restarting failed containers and rescheduling workloads to healthy nodes — before your team even notices.
See the infrastructure behind the platform
Talk to our team about deployment options, data residency, and regional availability.