Resolve 40% More Support Tickets Without Adding Headcount
Unbound's AI deflection layer handles routine inquiries automatically — so your agents focus on the issues that actually need a human. First-contact resolution goes up. Costs go down.
See It in Action →AI Deflection That Actually Works
Our conversational AI resolves password resets, order status, billing inquiries, and FAQs — handling up to 40% of ticket volume before a human agent ever gets involved.
First-Contact Resolution Boost
When tickets do reach agents, Unbound surfaces the full customer history, suggested resolution steps, and knowledge base articles — so agents solve it right the first time, every time.
Scale Without Hiring
Handle 2x the ticket volume during peaks — product launches, outages, seasonality — without adding seats. AI absorbs the surge, your team maintains quality standards.
Ready to resolve more tickets with the same team?
Talk to a CX expert and see how Unbound's AI deflection and FCR tools cut your cost-per-ticket while keeping CSAT scores high.
- ✓ Live demo in under 30 minutes
- ✓ Works across voice, chat & email
- ✓ No rip-and-replace — deploy alongside existing tools